Scope
This website is created and controlled by W. L. Gore & Associates (Australia) Pty Ltd ('Gore Australia'). Gore Australia is a subsidiary of W. L. Gore & Associates, Inc. ('Gore'). This document sets out Gore Australia’s Privacy Policy for users of the websites www.gore-tex.com.au and www.gore-tex.co.nz. Users of the www.gore-tex.co.nz website are automatically redirected to www.gore-tex.com.au.
Gore Australia’s approach to privacy and spam
Gore Australia respects your privacy. Gore Australia has developed its own privacy principles which embody the National Privacy Principles detailed in the Privacy Act 1998 (Cwth) ('Privacy Act'). Gore Australia also complies with the Spam Act 2003 (Cwth), which deals with restrictions on sending emails.
Although Gore Australia’s policy specifically addresses its obligations in respect of the laws of Australia, Gore Australia applies, where practicable, those principles and the processes set out below to other worldwide offices, including Gore offices in New Zealand, subject to any requirements of local law. Unless you direct us to act otherwise, this privacy policy will govern how Gore Australia handles your personal information and safeguards your privacy.
Collecting your information using this website
Gore Australia only collects personal information such as email addresses, names or mailing addresses if you voluntarily give us this information, for example by registering when placing an order, or by some other interactive channel. Generally, if appropriate, we will tell you why we are collecting personal information and how we plan to use it, or it will be obvious when we collect the information.
Gore Australia collects aggregate statistical information regarding general website traffic patterns. In order to do so, our website uses cookies. Cookies are small messages given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server.
We make limited use of cookies on this website. They are used to store information relating to your visit, such as a unique identifier or a value to indicate whether you have seen a web page, and improve functionality. We use session (not permanent) cookies. They are used to distinguish your internet browser from the thousands of other browsers. This site will not store personal information such as email addresses or other details in a cookie.
Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
Gore Australia also uses third-party suppliers in order to track and analyse non-personally identifiable usage and volume statistical information from visitors. Information is kept only for as long as is necessary for order processing and to comply with legal obligations to keep records.
How we use and share your information
Gore Australia will only use the personal information you provide for purposes consistent with the reason you provided it or as may otherwise be permitted by law. Gore Australia may transfer personal information about you to our parent company, W. L. Gore & Associates, Inc. ('Gore') and/or any subsidiaries of Gore.
When we temporarily provide personal information to companies that perform services for us, such as to send you emails or samples, we require those companies to protect the information in the same manner as Gore Australia. These companies cannot use your personal information for other purposes than the reason you provided it to us.
Information security
Gore Australia will take reasonable steps to protect information which we hold (including your personal information) from misuse, loss, unauthorised access, modification and disclosure. We take reasonable steps to hold this information securely in electronic or physical form.
Please note, however, that the internet is not a secure environment: if you use the internet to send us information, including your email address, you do so at your own risk.
Choices
You may access personal information that we hold about you. You can ask us to correct any errors or delete the personal information we have about you.
You can let us know at any time if you no longer wish to receive information from us, or if you would like your personal information to be deleted.
To protect your privacy and the privacy of others, we may have to verify that you are who you say you are before we can give you access to, or change, information about you.
How to contact us
If you would like more information about how Gore Australia handles your personal information, or our approach to privacy, please contact W. L Gore & Associates (Australia) Pty Ltd.
Postal address:
PO Box 232, Frenchs Forest NSW 1640, Australia.
Telephone
Australia: 1800 226 703
New Zealand: 0800 107 107
Email: askgoreanz@wlgore.com
Comments or questions
We always welcome any questions, concerns or comments which you may have in relation to our company, products, website or privacy policy. For general questions about W.L. Gore & Associates, Inc. ('Gore') or Gore’s subsidiaries and any comments on our web site and/or our privacy policy, please contact the Gore Information Center on (888) 914 4673.
For North and South America: Gore Information Center, W. L. Gore & Associates, Inc., 201 Airport Road, Elkton, MD 21921, USA. (Tel.: 800 / 455-4184).
For Europe: Gore Corporate & Legal, W. L. Gore & Associates GmbH, Hermann-Oberth-Straße 22, 85640 Putzbrunn, Germany (Tel.: +49 / 89-4612-0).
For Asia and the Pacific region: Gore Corporate Services, W. L. Gore & Associates Hong Kong, Ltd. 12F, Tower 2, Grand Century Place, 193 Prince Edward Road, Mongkok, Kowloon, Hong Kong. (Tel.: +852 / 2622-9622).
Changes to this website Privacy Policy
Gore Australia reserves the right to change this Privacy Policy from time to time, and notify you by posting an updated version of the policy on the web site.
Copyright
This website is created and controlled by W. L. Gore & Associates (Australia) Pty Ltd ('Gore Australia'). All material, trademarks and other intellectual property that appears on this web site is the property of W. L. Gore & Associates, Inc. which owns W. L. Gore & Associates (Australia) Pty Ltd and is subject to copyright.
GORE-TEX®, GUARANTEED TO KEEP YOU DRY®, XCR®, Paclite®, GORE™, WINDSTOPPER® and designs are registered trademarks of W.L. Gore & Associates, Inc., which owns W. L. Gore & Associates (Australia) Pty Ltd.
Gore trademarks are registered with in most parts of the world. They may only be used in conjunction with the sale of top-quality goods produced by Gore or with the express permission of Gore. The Gore corporate logo can only be used by W. L. Gore & Associates, Inc. and its subsidiaries. The proper notation for our trademarks and other information about them can be obtained from our office.
Disclaimer
Gore Australia compiles the material on these internet pages with great care, and ensures that it is regularly updated. Gore Australia cannot guarantee that the information on these pages is up-to-date, accurate or complete, or that it can always be accessed freely.
The material here is for non-binding, general information-only purposes and is not a substitute for detailed personal advice on your purchasing decision. The technical features and details of the products described serve only as examples. In particular, such features and details may vary between countries. We reserve the right to make changes at any time. Up-to-date and reliable information on technical features, details or characteristics of our products can only be obtained from retailers. | 
